High-value or particularly complex claims require an in-depth analysis of facts, liabilities and contractual terms.
When they involve directors and officers (D&O), legal expenses or third-party liability, they can involve several parties and different areas of expertise. That is why we precisely reconstruct the documentation, carry out the necessary technical assessments and coordinate all the parties, following the case from start to finish.
D&O
Legal expenses
Liability
We take the claim notification and study the documentation, checking which policy can be triggered. We point out any issues to the insured and, if necessary, request an investigation.
We open the claim with the reference numbers of the appointed loss adjuster and claims handler, so that every step can be traced from the outset.
We follow the claim in dealings with the insurer, loss adjusters and lawyers, monitor its status and chase the insurer and loss adjuster when needed. We also handle relations with third parties and, in the event of denial, obtain and verify the reasons for rejection.
We confirm recognition of the right to compensation, obtain the release and check that the closure is formally and substantively correct. Finally, we notify the insured.
We store documentation and correspondence in a digital archive and keep them for the legally required period, so they can be retrieved in the event of later developments.