We analyse risk, define the most suitable strategies and translate them into insurance solutions and measures designed to support the client over time.
We identify exposures, vulnerabilities and priorities to understand which events could have the greatest impact on the organisation and its development programmes.
We support management and operational functions in reading risks and in defining priorities, procedures and prevention and management measures.
We build programmes dedicated to the protection and wellbeing of people, identifying solutions consistent with the organisation’s characteristics and needs.
We manage insured and self-insured claims, from initial assessment to case closure, coordinating documentation, professionals and the parties involved.
We analyse existing insurance programmes to check their consistency, limits, excesses, exclusions and any areas lacking cover in relation to the risk profile.
We design insurance programmes built on the client’s actual exposures, selecting and negotiating with the market the terms most consistent with their needs.
We design training programmes to develop skills and awareness in prevention, risk management and understanding insurance cover.
We support public bodies and authorities in managing risks and insurance needs, from defining the insurance strategy to managing contracts, tenders and claims.
The same service takes on different characteristics depending on the industry, activities and risks to be managed. This is why each area of activity is considered together with the context in which the client operates.
From production to maintenance, from flight operations to airport management, the aviation & aerospace industry brings together high-value assets and liabilities distributed across the entire supply chain. Every operator experiences safety, regulatory requirements and business continuity differently, depending on their role. That is why we always start with who is in front of us: our attention focuses on their business, their responsibilities and their relationships with the other parties involved.
Bonds and sureties support businesses and entrepreneurs in their work: they are often what makes it possible to win a contract, with a public body or a private party, and therefore to grow the business. The type of guarantee varies according to the nature of the obligation, its duration and the conditions required by the beneficiary. That is why we start from knowing the client and the tender or contract documents, and look for the most suitable solution on the market.
Condominium management involves protecting buildings and the liabilities of those who administer them. Damage to buildings, maintenance, work entrusted to third parties and compensation claims can affect both owners and managers. Our assessment makes it possible to distinguish products covering building-related risks from those connected with professional activity and the management of common areas.
Every construction project involves different companies, suppliers and contractual obligations. Damage to works, site accidents, third-party liability and delays can affect timing and costs. That is why we assess risks starting from the characteristics of the project, the stages of execution and the responsibilities of each party involved.
A cyber incident can halt production, compromise sensitive data and involve customers and suppliers. Cyber attacks are constantly increasing, and their consequences depend on the systems used, the information managed and the ability to keep services running. We analyse these exposures to understand prevention priorities and insurance protection needs.
People are the heart of every organisation, and their needs change according to age, the make-up of the company and the moment in time. That is why we start by listening: we analyse the company’s workforce, identify priorities and build welfare and protection programmes that employees understand and the company can sustain over time, integrating health cover, assistance cover and other benefit tools.
Energy production and distribution depend on plants, networks and evolving regulations. Breakdowns, interruptions, natural events and environmental liabilities can affect the continuity of services. The dependencies between infrastructure, technology and activities must be considered in order to identify the most significant exposures.
Healthcare facilities and professionals face risks linked to the quality of care, clinical liability and continuity of services. The use of new technologies and data management introduce further exposures. The assessment must reflect the organisation of activities and the liabilities of operators.
Hotels and resorts manage properties, businesses, services and direct relationships with guests. Security, personal data, natural events and business interruptions can affect service quality and profitability. Every property is exposed differently, and protection priorities change depending on many factors: that is why we always start by analysing the client’s specific situation.
High-value or particularly complex claims require an in-depth analysis of facts, liabilities and contractual terms. When they involve directors and officers (D&O), legal expenses or third-party liability, they can involve several parties and different areas of expertise. That is why we precisely reconstruct the documentation, carry out the necessary technical assessments and coordinate all the parties, following the case from start to finish.
Contractual disputes, court proceedings and other litigation can involve significant legal costs for businesses, professionals and individuals. Needs change according to the activity carried out and the nature of potential disputes. Our established knowledge of the cover required, and of the applicable limits and exclusions, makes it possible to understand which expenses can be covered and on what terms, proposing the product best suited to each need.
The Lloyd’s of London market is one of the world’s leading reference points for the insurance of complex and specialist risks. Access is through authorised intermediaries and requires an in-depth assessment of the characteristics of the risk and of the cover available. Understanding how it works helps to appreciate the opportunities offered by a market capable of providing highly specialised insurance solutions even for particularly complex needs.
Independent loss assessment
For insurance companies, businesses and public bodies, we establish the causes and circumstances of a loss, the liabilities involved and the extent of the damage. Thanks to rigorous investigation, independent judgement and specialist technical expertise, we manage each case in an orderly way through to settlement, including negotiations for a fair agreement. This significantly reduces handling times and the risk of litigation.
The Marine and transport world encompasses activities, infrastructure and operators characterised by complex risks, which require specialist expertise, in-depth knowledge of insurance markets and an international outlook.
Drawing on a well-established wealth of experience and professional expertise, we offer dedicated insurance solutions for the maritime, yachting, cargo, shipbuilding, port, logistics and rail sectors, with particular attention to the liabilities of the various operators and of cargo owners.
An integrated approach that combines consulting, risk analysis and management, access to Italian and international insurance markets, the structuring of tailored insurance programmes and specialist assistance in claims management.
A medical malpractice claim requires technical expertise, knowledge of the medico-legal and insurance context, and a precise method. We stand alongside healthcare facilities and policyholders at every stage, from dealings with insurers to claims management, with one clear aim: to protect the client’s interests and bring clarity to what happened and what can be done.
From exploration to refining and distribution, oil & gas activities involve plants and operations with different exposures. Fires, breakdowns and spills of substances can have consequences for people, the environment and production continuity. The analysis considers operating conditions, including offshore, and liabilities along the supply chain to guide prevention and protection.
We protect public value. We manage risks. We build resilience. These are the three actions that guide our work with public bodies and public administrations, which we support in managing risks and insurance programmes, protecting assets, people and resources and ensuring the continuity of services.
Our consulting model combines insurance expertise, risk analysis and knowledge of the organisational and regulatory specificities of the public sector, helping administrations make informed decisions and use resources efficiently and transparently.
Passenger and freight transport, rail networks and urban rail mobility require coordination between infrastructure managers, operators and maintainers. Accidents, rolling stock failures and disruptions can affect safety and service continuity. Understanding the responsibilities of each party and the dependencies between network and vehicles makes it possible to identify protection needs.
Professionals and organised professional groups share some protection needs, but face different liabilities depending on the activity carried out. Professional errors, data protection and business continuity can affect the relationship with clients and the people they serve. Even in collective solutions, knowledge of individual profiles remains essential.
Steel production and the automotive supply chain are characterised by complex industrial processes and strong interdependence between plants, suppliers and operators. Breakdowns, production stoppages and product defects can generate economic consequences and liabilities along the entire supply chain. Effective risk management requires in-depth knowledge of production processes, operational interdependencies and supply chain vulnerabilities, as well as the liabilities connected with the different activities.
Booking a trip exposes travellers to two types of risk. Cancellation before departure for a reason that could not be foreseen at the time of booking, and the need for medical assistance and support because of an unforeseen event during the trip. A tailor-made insurance policy provides adequate cover to protect both the investment made and the person travelling.
Every organisation has different objectives. We can work together to assess the risks that may hinder them.
